Question 1

Side Power Touchpad Bow Thruster

Ryan Jones · Accepted Answer

This video will show you how to use the Side Power Touchpad Bow Thruster fitted to your craft.

Question 2

Where can I connect to shore power?

Ryan Jones · Accepted Answer

You can connect to shore power when you are moored in a number of location. The three main options are in a hire boat marina like Herbert Woods, in a private paid for mooring or in one of the Broads Authority 24 hour moorings. The Broads Authority 24 hour moorings with charging points can be found at:

Acle Bridge
Bramerton
Coltishall Common
Dilham Staithe
Great Yarmouth Yacht Station
Hoveton
Horning
Irstead Staithe
Loddon
Neatishead
Norwich Yacht Station
Potter Heigham
Ranworth
Reedham Quay
Rockland St Mary
Somerleyton
Stokesby
St Olaves
Sutton Staithe

Click Here to download the Broads authority charge point instructions Charge cards hold £1 worth of electricity and can be brought from our reception or the following places: Acle Dunes River Cafe at Acle Bridge (during summer season, NR13 3AS) Brundall Broom Boats (NR13 5PX), Norfolk Yacht Agency (NR13 5PN) Burgh Castle Goodchild Marine Services (NR31 9PZ) Coltishall Mace Post Office (NR12 7EA) Great Yarmouth Great Yarmouth Yacht Station (during summer season, NR30 1QX) Hardley Hardley Windmill Trust (during summer season, NR14 6BY) Horning Bass-Online (NR12 8PX), Horning Ferry Marina (NR12 8PS), Tidings Newsagents (NR12 8AA) Hoveton Broads Information Centre (during summer season, NR12 8UR), Norfolk Marine Chandlers (NR12 8UG) How Hill Toad Hole Cottage Visitor Centre (during summer season, NR29 5PG) Loddon Bridge Stores (NR14 6NA) Ludham Big Shop On Womack Staithe (NR29 5QG) Neatishead White House Stores (NR12 8BJ) Norwich Norwich Yacht Station (during summer season, NR1 1SQ), Broads Authority Yare House (NR1 1RY) Oulton Broad Jeckells & Son, 128 Bridge Road, Oulton Broad, Lowestoft (NR33 9JT) Potter Heigham Herbert Woods (NR29 5JF) Ranworth Ranworth Visitor Centre (NR13 6HY) Reedham Reedham Quay (during summer season, NR13 3TE) Rockland New Inn Pub (NR14 7HP), Rockland Post Office & Store (NR14 7AH) Somerleyton Somerleyton Cycles & Ice Cream Parlour Jernigan, The Street (NR32 5PS) Stalham Simpson's Boatyard (NR12 9DA) Sutton Sutton Staithe Boatyard (NR12 9QS)

Question 3

2024 Boat Manual

Ryan Jones · Accepted Answer

Click here to view the printed manual that will be on your boat

Question 4

Channel Markers

Ryan Jones · Accepted Answer

If there are channel markers, stay within the marked channel. In the Broads, markers are usually posts or buoys. Some broads have channels marked across them. Stay clear of all channel markers and don’t tie up to them. Unless signs indicate otherwise, keep to the right of the channel.

You should pass red markers on your right
You should pass green markers on your left
Isolated yellow markers indicate a hazard.
A yellow and black marker shows where a river or channel splits in two directions. Pass either side of the marker but don’t cut behind it.

Question 5

Daily Checks

Ryan Jones · Accepted Answer

Engine Oil Level Top up as required from spare oil on board. Engine Coolant Top up with fresh water from the tap. (DO NOT REMOVE PRESSURE CAP WHEN THE ENGINE IS HOT) Fuel You will leave the boatyard with a full tank of fuel, normally enough for a two-week cruise. The value of any unused fuel from your fuel deposit will be refunded to you at the end of your holiday. In the event that a re-fuel is necessary proceed to the nearest boat yard for assistance. Please make sure that fuel is put in the fuel tank, not the freshwater tank. Similarly, ensure that water is not accidentally put in the fuel tank. All deck fittings are clearly labelled. Oil Pressure If a gauge is fitted, and your oil pressure shows ‘zero’ at normal cruising speed, stop immediately and check your oil level. If the dipstick level is okay and the gauge still reads ‘zero’ seek assistance from the boatyard. Many boats have an alarm/warning light, which may come on when the engine is being started. This should stop once it is running, if not, stop the engine and contact the boatyard. Cooling System Most engines are water cooled by a pump, which draws water from the river, circulates it through the engine and then discharges it through the exhaust. Having started the engine, and periodically when cruising, check that water is being ejected from the exhaust. If not, stop immediately as the engine may overheat and possibly seize. If no water is being ejected, check the weed strainer on the cooling water inlet which can get blocked. You will be advised of the best procedure for cleaning the filter on your handover. Clearing your propeller Occasionally weed may collect around the propeller, slowing the boat. To clear it, put the gear lever into neutral, then into reverse for a few seconds and then ahead for a few seconds. Repeat this several times. If this fails, call the boatyard for advice or assistance. If something more substantial, such as a mooring rope, has become wrapped around the propeller, call the boatyard for assistance. Do not attempt to continue as this can result in serious damage to the engine. NEVER enter the water yourself in an attempt to clear any obstruction.

Question 6

How to Moor Your Boat

Ryan Jones · Accepted Answer

This video will show you how to effectively moor your boat. Make sure to take care and always wear your lifejacket

Question 7

How to Safely Navigate Bridges

Ryan Jones · Accepted Answer

This video will show you how to effectively Navigate Bridges. Make sure to take care and always wear your lifejacket. To see a list of bridges your boat can go through, please check the "What bridges can I go under" tab.

Question 8

Pump Out Locations

Ryan Jones · Accepted Answer

You can have your boat pumped out at the following locations. We do recommend calling ahead to check availability and confirm opening times. Ludham - Ludham Bridge Boat Yard - 01692 631011 Potter Heigham - Herbert Woods - 01692 672000 Wroxham - Barnes Brinkcraft - 01603 782625 Wroxham - Norfolk Broads Direct - 01603 782207 Stalham - Simpsons Boat Yard - 01692 580288

Question 9

Safely Crossing Breydon Water

Ryan Jones · Accepted Answer

This video will show you how to safely cross Breydon Water. Make sure to take care and always wear your lifejacket.

Question 10

What bridges can I go under?

Ryan Jones · Accepted Answer

Bridges Heights Headroom (at bridge centre) are taken at an average water point Your Boat's Bridge Clearance is listed in the Boat Information tab Acle - 3.66m Beccles Road Old - 1.98m Beccles Bypass New - 3.66m Breydon Fixed Span - 3.96m Breydon Road Lifting - 3.51m Haddiscoe New Cut - 7.32m Norwich Jarrolds Bridge - 3.63m Norwich Lady Julian - 3.96m Lowestoft Harbour - 2.16m Ludham - 2.59m Norwich Carrow - 4.27m Norwich Foundry - 3.05m Norwich Novi Sad - 4.88m Norwich Trowse - 2.74m Norwich Bishop’s Bridge - 3.2m Postwick Viaduct - 10.67m Potter Heigham New - 2.31m Potter Heigham Old - 1.98m Oulton Broad, Lake Lothing - 4.57m Oulton Broad Mutford - 2.39m Reedham - 3.05m St Olaves - 2.44m Somerleyton - 2.59m Thorpe Rail (each) - 1.83m Wayford - 2.13m Wroxham Rail - 4.57m Wroxham Road - 2.21m Yarmouth Haven - 2.90m Yarmouth Acle Road - 2.13m Yarmouth Vauxhall - 2.06m The following video will explain how to navigate the bridges on the Broads

Question 11

What if something goes wrong?

Ryan Jones · Accepted Answer

In the event of a incident such mechanical failure, running aground or collision then please call the marina using the dedicated 24hour number on 01692 672 000 Things to remember:

Never allow anyone to do repairs or tow the boat without Herbert Woods permission.
An engineer may need to attend the boat so please provide a what3words reference (you can do this with the Aweigh app).
Remember the safety of your crew is most important.
If there is a serious emergency call 999 as you would in a car or at home.
If you have any questions you can ask a member of the Marina staff, a navigation ranger or a member of Broads Beat

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Mooring on the Broads

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